1. Introduction
Welcome to Apex Integrations ("we," "our," or "us"). We are a mobile application development company that creates custom mobile applications for businesses and individuals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, visit our website, or interact with our services.
This policy applies to all mobile applications developed and published by Apex Integrations, including but not limited to habit tracking applications, car detailing applications, and other custom mobile solutions, as well as our website located at apexintlaunch.com.
By using our applications or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our applications or services.
2. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we collect depend on how you interact with our applications and services.
2.1 Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
- Register for or create an account in our mobile applications
- Use features within our applications (e.g., tracking habits, scheduling appointments, managing customer information)
- Contact us through our website, email, or support channels
- Subscribe to our services, newsletters, or marketing communications
- Participate in surveys, contests, or provide feedback
- Make in-app purchases or subscriptions
- Request customer support or technical assistance
This information may include:
- Personal Identifiers: Name, email address, phone number, mailing address, username, password
- Account Information: Profile information, preferences, settings, account credentials
- Business Information: Company name, business details, tax identification numbers (for business-focused apps)
- Payment Information: Billing address, payment method details (processed securely through Apple's payment systems)
- Content and Usage Data: Information you create or provide within our apps, including habits tracked, goals set, appointments scheduled, customer records, vehicle information, and other app-specific data
- Communications: Messages, feedback, support requests, and other communications you send to us
2.2 Automatically Collected Information
When you use our mobile applications or visit our website, we may automatically collect certain information about your device and how you interact with our services:
- Device Information: Device type, model, operating system, unique device identifiers (e.g., IDFA, Android ID), device settings, hardware information, browser type and version
- Usage Information: Features accessed, time spent in app, pages viewed, actions taken, crash reports, error logs, performance data, interaction patterns
- Location Information: Precise or approximate location data (if you grant permission and it's relevant to the app's functionality, such as finding nearby services or location-based features)
- Network Information: IP address, internet service provider, network type (Wi-Fi, cellular), connection speed
- Application Information: App version, installation date, update history, in-app purchase history
- Analytics Data: App usage statistics, user engagement metrics, feature adoption rates, retention data
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Apple App Store: Information related to app downloads, purchases, and usage analytics as provided by Apple
- Service Providers: Analytics providers, cloud storage services, payment processors, and other service providers we engage
- Social Media Platforms: If you choose to connect your social media accounts or share content through social media features
- Business Partners: Information from partners with whom we collaborate to provide services
2.4 Cookies and Tracking Technologies
We and our service providers may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website and applications. These technologies help us:
- Remember your preferences and settings
- Analyze how our services are used
- Improve functionality and user experience
- Provide personalized content and advertisements
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1 Service Provision
- Provide, maintain, and improve our mobile applications and services
- Process transactions, manage accounts, and deliver requested services
- Enable app functionality, including habit tracking, appointment scheduling, customer management, and other features
- Authenticate users and prevent unauthorized access
- Sync data across your devices (if applicable)
3.2 Communication
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Provide customer service and technical support
- Send you marketing communications (with your consent, where required)
- Notify you about changes to our services or policies
3.3 Analytics and Improvement
- Monitor and analyze usage patterns, trends, and user engagement
- Improve app functionality, performance, and user experience
- Develop new features and services
- Conduct research and analysis
- Test and optimize our applications
3.4 Security and Legal Compliance
- Detect, prevent, and address technical issues, fraud, security threats, and abuse
- Enforce our terms of service and policies
- Comply with legal obligations, court orders, and regulatory requirements
- Protect the rights, property, and safety of Apex Integrations, our users, and others
- Respond to legal process and government requests
3.5 Business Operations
- Manage our business operations and relationships
- Process payments and manage billing
- Conduct audits and internal research
- Facilitate business transactions, mergers, or acquisitions
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal information for specific purposes
- Contract Performance: When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legal Obligation: When processing is necessary to comply with a legal obligation we are subject to
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, such as improving our services, security, or fraud prevention, provided your interests and fundamental rights do not override those interests
- Vital Interests: When processing is necessary to protect someone's life or physical safety
5. Information Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. We only share your information in the following limited circumstances:
5.1 Apple App Store and Apple Services
As required for app distribution through the Apple App Store, we may share necessary information with Apple Inc. This includes:
- App usage analytics and crash reports (as required by Apple's App Store guidelines and analytics frameworks)
- Information necessary for app updates, distribution, and in-app purchases
- Compliance data required for App Store review and approval processes
- User data processed through Apple's services (e.g., iCloud, Sign in with Apple, Apple Pay)
This sharing is limited to what is necessary for App Store compliance and app functionality. Apple's use of your information is governed by their Privacy Policy, available at apple.com/privacy.
5.2 Service Providers and Business Partners
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our applications are used. These service providers may include:
- Cloud storage and hosting providers
- Analytics and data processing services
- Payment processors and billing services
- Customer support and communication platforms
- Marketing and advertising services (if applicable)
- Security and fraud prevention services
These service providers have access to your information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. We require all service providers to maintain appropriate security measures and comply with applicable privacy laws.
5.3 Legal Requirements and Law Enforcement
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- Court orders, subpoenas, or other legal processes
- Government agencies and regulatory bodies
- Law enforcement agencies
- To comply with applicable laws, regulations, or legal processes
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with our services
- To protect the personal safety of users or the public
5.4 Business Transfers
If Apex Integrations is involved in a merger, acquisition, asset sale, financing, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy. In such cases, the acquiring entity will be required to honor the commitments made in this Privacy Policy.
5.5 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so, such as when you choose to connect your account with third-party services or share content through social media platforms.
5.6 Aggregated and Anonymized Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This information may be used for research, analytics, marketing, or other business purposes.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: We use industry-standard encryption technologies to protect data in transit and at rest
- Access Controls: We limit access to personal information to authorized employees, contractors, and service providers who need it to perform their duties
- Security Monitoring: We continuously monitor our systems for security threats and vulnerabilities
- Regular Updates: We keep our systems and software up to date with security patches
- Secure Infrastructure: We use secure cloud infrastructure and follow security best practices
- Data Backup: We maintain regular backups of data to prevent data loss
- Incident Response: We have procedures in place to respond to security incidents
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If we become aware of a security breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices include:
- Active Accounts: We retain information for active accounts for as long as your account is active or as needed to provide services
- Inactive Accounts: We may retain information for inactive accounts for a reasonable period to allow for account recovery or as required by law
- Legal Requirements: We may retain certain information to comply with legal obligations, resolve disputes, enforce agreements, or for legitimate business purposes
- Deletion Requests: When you request deletion of your information, we will delete it within a reasonable timeframe, except where we are required to retain it for legal purposes
- Anonymization: In some cases, we may anonymize your information so it can no longer be associated with you, and we may retain and use such anonymized information indefinitely
When we no longer need your information, we will securely delete or anonymize it using industry-standard methods.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data.
8.1 General Rights
- Access: Request access to the personal information we hold about you and receive a copy of that information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Objection: Object to processing of your personal information for certain purposes
- Restriction: Request restriction of processing of your personal information
- Withdraw Consent: Withdraw consent where processing is based on consent
- Opt-Out: Opt out of certain data collection, processing, or marketing communications
8.2 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (we do not sell personal information)
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit Use: Request limitation of use and disclosure of sensitive personal information
To exercise your California privacy rights, please contact us using the information provided in the "Contact Us" section below. We will verify your identity before processing your request and respond within the timeframes required by law.
8.3 European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
- Right of Access: Obtain confirmation of whether we process your personal information and access to that information
- Right to Rectification: Request correction of inaccurate or incomplete personal information
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information under certain circumstances
- Right to Restrict Processing: Request restriction of processing of your personal information
- Right to Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller
- Right to Object: Object to processing of your personal information for direct marketing or legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: Lodge a complaint with a supervisory authority in your country
To exercise your GDPR rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month, though this may be extended in certain circumstances.
8.4 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will:
- Verify your identity to ensure the security of your information
- Respond to your request within the timeframes required by applicable law
- Provide information free of charge, except in cases of manifestly unfounded or excessive requests
- Explain any limitations or exceptions that may apply to your request
You may also have the right to designate an authorized agent to make requests on your behalf.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country.
When we transfer personal information from the EEA, UK, or other regions with data protection laws to countries that may not have the same level of protection, we implement appropriate safeguards, including:
- Standard contractual clauses approved by the European Commission
- Other legal mechanisms recognized by applicable data protection laws
- Ensuring that service providers are bound by appropriate data protection obligations
By using our applications or services, you consent to the transfer of your information to these countries. If you do not wish for your information to be transferred, please do not use our services.
10. Children's Privacy
Our applications and services are not intended for children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children under 13 (or 16 in the EEA/UK).
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 (or 16 in the EEA/UK) without verifiable parental consent, we will take steps to delete that information from our servers as soon as possible.
If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you must have your parent's or guardian's permission to use our services.
11. Push Notifications and Location Services
Our applications may request permission to send you push notifications and access your device's location. You can control these permissions through your device settings:
- Push Notifications: You can enable or disable push notifications at any time through your device settings or within the app settings
- Location Services: You can grant or revoke location permissions at any time through your device settings. Location data is only collected when necessary for app functionality and with your explicit permission
Disabling these permissions may limit your ability to use certain features of our applications.
12. In-App Purchases and Subscriptions
If our applications offer in-app purchases or subscriptions, these transactions are processed through Apple's App Store payment systems. We do not collect or store your payment card information. Payment information is handled by Apple in accordance with their privacy policy.
We may collect information about your purchase history, subscription status, and related transaction data to provide and manage these services.
13. Third-Party Links and Services
Our applications and website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
This Privacy Policy does not apply to information collected by third parties, even if accessed through our applications or website.
14. App-Specific Information
14.1 Habit Tracking Applications
Our habit tracking applications collect and store data related to your habits, goals, progress, and related information. This data includes:
- Habits you create and track
- Progress data, streaks, and statistics
- Goals and milestones
- Notes and journal entries (if applicable)
- Reminder preferences and settings
This data is stored locally on your device and may be synced to your account if you choose to create one. We do not share your habit data with third parties except as required by Apple for App Store compliance or as described in this Privacy Policy. You can delete your data at any time through the app settings or by contacting us.
14.2 Car Detailing Applications
Our car detailing applications may collect and store customer information to provide business management functionality. This information includes:
- Customer names, phone numbers, and email addresses
- Vehicle information (make, model, year, VIN, license plate)
- Appointment details (date, time, services requested)
- Service history and records
- Payment and billing information (processed securely)
- Notes and special instructions
This information is used solely to provide the app's functionality (scheduling, customer management, service tracking, etc.) and is not shared with third parties except as required by Apple for App Store compliance or as described in this Privacy Policy. Business owners are responsible for ensuring they have appropriate consent from their customers to store this information.
14.3 Other Applications
For other custom applications we develop, the specific data collected will depend on the app's functionality. We will clearly disclose what information is collected within each application and in this Privacy Policy. If you have questions about data collection for a specific app, please contact us.
15. Do Not Sell My Personal Information
We do not sell your personal information to third parties. We do not engage in the sale of personal information as defined under applicable privacy laws, including the CCPA.
If you are a California resident and wish to opt out of any potential future sale of your personal information, you may contact us using the information provided in the "Contact Us" section below.
16. Data Breach Notification
In the event of a data breach that may affect your personal information, we will:
- Investigate the breach promptly and take steps to contain and remediate it
- Notify affected users and relevant authorities as required by applicable law
- Provide information about the nature of the breach, the types of information affected, and steps users can take to protect themselves
- Take measures to prevent similar breaches in the future
Notification will be provided without undue delay and in accordance with applicable legal requirements, which may vary by jurisdiction.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page with an updated "Last Updated" date
- Sending you an email notification (if you have provided an email address)
- Displaying a prominent notice within our applications
- Other methods as appropriate for the significance of the changes
You are advised to review this Privacy Policy periodically for any changes. Your continued use of our applications or services after changes become effective constitutes your acceptance of the updated Privacy Policy.
If you do not agree with the changes, you should stop using our services and may request deletion of your information as described in the "Your Rights and Choices" section above.
18. Dispute Resolution
If you have concerns about our privacy practices, we encourage you to contact us first so we can try to resolve the issue. If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
For California residents, if you have concerns about our privacy practices, you may contact us or file a complaint with the California Attorney General.
19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
When contacting us about privacy matters, please include:
- Your name and contact information
- A clear description of your request or concern
- If applicable, the specific app or service you are inquiring about
- Any relevant account information to help us verify your identity
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable legal requirements.
20. Additional Information
Data Controller: For purposes of GDPR and other applicable privacy laws, Apex Integrations is the data controller responsible for your personal information.
Data Protection Officer: For privacy inquiries, please contact us using the information provided above.
Governing Law: This Privacy Policy is governed by the laws of the jurisdiction in which Apex Integrations operates, while respecting applicable international privacy laws.